The packaging was a cardboard box without seals, but everything arrived intact. It included a silicone anti-slip mat for the pan, knives, some kind of whisk, lid and motor, and the pan itself. There are stiffening ribs or aids for whisking. It works; I found two speeds but haven't checked the knives, but new ones are always sharp. In my opinion, the metal gear is an adapter; this plastic part flies first, edges wear off and grip is lost. Well, the first impression is good.